NuPaths: Technical Support Specialist

Train to become a Tech Support Specialist in 26 weeks.  Technical support specialists are at the forefront of computer and technology operations. They troubleshoot software, fix operating system issues, rebuild computers, and perform general maintenance on computer devices. Technical support specialists work in corporate offices, or as independent consultants and business owners, or in big electronics stores (think BestBuy’s GeekSquad). With the field of computers and technology constantly changing and growing there will always be a need for technical support specialists. 

Candidates should have an interest and aptitude for information technology topics.  High school diploma or GED required. 

Training Provider: NUPATHS 

Program Length: 26 weeks 

Program Dates: September 19, 2022 – April 15, 2023

Pre-requisites: Interest and aptitude for information technology topics. High School diploma or GED. 

Training Schedule: Tuesday-Wednesday-Thursday| 6:00 PM – 7:30 PM 

Skills Learned: Operating systems, Anti-malware software, Productivity software, Browser software, Backup software, Workstations, Wireless router/switch, Laptop, Printer, External storage, Mobile devices, Operating systems, Antivirus software, Virtualization software, Driver software, Windows laptop/Mac laptop/Linux laptop, Windows desktop/Mac desktop/Linux desktop, Projectors, Access point, VoIP phone Surge suppressor, UPS, Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Outlook, Monitors 

Industry-Recognized Credentials: Certificate of Completion from Harrisburg University of Science & Technology and Stackable Credentials: CompTIA IT Fundamentals, CompTIA A+, Microsoft Office Specialist –Microsoft Word, Microsoft Office Specialist –PowerPoint, Microsoft Office Specialist –Microsoft Excel, Microsoft Office Specialist –Microsoft Outlook• 

College Credit(s) Earned: 8 

Learning Method: Distance Learning (Online Live + Self-Paced)